Privacy Policy – Mesh & Bar Pty Ltd

Mesh & Bar Pty Ltd and its related entities (referred to as “we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and the Notifiable Data Breaches (NDB) scheme.

This policy applies to customers, suppliers, business partners, and other third parties engaging with Mesh & Bar. It does not apply to employee or contractor records.

1. Collecting Your Personal Information

a) What We Collect

We collect current and historical personal information that may include:

•  Full name, contact details, residential and business addresses
•  Identification (e.g., driver’s licence, passport)
• Organisational affiliations and position titles
• Submitted forms, enquiries, or complaints
• Payment and banking details
• Incident or injury reports
• Drug and alcohol testing results (where applicable)
• GPS data from visits to our sites or vehicles
• Records of gifts or entertainment exchanged

b) How We Collect It

We may collect information:

•  Directly from you via forms, correspondence, in-person or digital interactions
• From third parties, including affiliates, public sources, service providers
• Through CCTV and surveillance systems on our premises

c) How We Use It

Your personal information may be used to:

• Administer and deliver our products and services
• Improve our offerings and the customer experience
• Contact you about products, promotions or market research
• Process payments or debt collection
• Manage safety incidents and legal compliance

 Protect our business interests

You can opt out of direct marketing by contacting us.

d) Disclosure of Your Information

We may share your information with:

• Related entities and affiliates
• Service providers (IT, auditing, consulting, logistics, finance, legal, etc.)
• Your representatives (e.g. accountant or legal advisor)
• Transport and delivery companies
• Partners for joint promotional activities

Credit providers, insurers, and government bodies when legally required

All third parties are expected to maintain confidentiality and protect personal data.

e) Storage and Security

Your personal information is stored securely in physical and electronic formats. We take reasonable precautions against unauthorised access, loss, misuse or alteration.

f) Overseas Disclosure

We may share your information with overseas service providers in:

•  New Zealand
• Singapore
•  India
•  United States of America

We take steps to ensure overseas parties comply with Australian privacy obligations.

2. Hiring and Recruitment

If you apply for a role with us, we may collect:

• Resume and qualifications
• Identity and eligibility documents

References and screening checks (e.g., criminal record, health, financial probity)

We use this information to assess suitability and may share it with recruitment firms, referees, academic institutions, or screening service providers.

Note: This policy does not cover employee or contractor records post-hire.

3. Credit Reporting

a) What We Collect

When offering commercial credit or accepting a guarantor, we may collect:

•  Personal and contact details
• Credit history, repayment records, defaults or judgments
• Information from credit reporting bodies (CRBs), trade references and insurers
• Credit scores and assessments

b) How We Collect It

We obtain this information:

•  From your application or your representatives
• From CRBs and public records
•  From other credit providers or trade insurers

c) How We Use and Disclose It

We use credit information to:

• Assess credit applications
• Verify identity
• Collect overdue payments
• Report defaults to CRBs as permitted by law
• Obtain trade credit insurance

d) Accessing or Correcting Credit Information

To request access or correction of your credit information, contact our Privacy Officer (details below). You may also contact the CRBs listed in Section 3e.

e) Credit Reporting Bodies We Use

• Equifax Australia – www.equifax.com.au
• CreditorWatch – www.creditorwatch.com.au
• Experian – www.experian.com.au
• NCI – www.nci.com.au
• Illion – www.illion.com.au

You may request these CRBs to:

•  Suppress your data if you're a victim of fraud
• Not use your information for direct marketing credit offers

4. Security of Your Personal Information

We apply security measures to prevent misuse, loss, or unauthorised access. If your personal information is no longer required, we will securely destroy or de-identify it.

5. Using Our Online Facilities

When using our websites or digital services, we may collect:

• Usage data (e.g. pages viewed, times of access)
• Information via cookies for session continuity and user experience

You can disable cookies in your browser, but this may limit functionality.

We are not responsible for third-party website privacy practices. Be aware that online data transmissions (especially via email) may not always be secure.

6. Access, Corrections, and Complaints

To access or correct your personal information, or raise a privacy complaint, contact:

Privacy Officer
📧 privacy@meshbar.com.au
📞 +61 (02) 9024 4313

We will respond within a reasonable time. Where access or correction is denied, we will explain why in writing. We may charge a fee for providing access in some circumstances.

7. Updates to This Privacy Policy

This policy is subject to periodic updates. The latest version will always be available on our website.

Last updated: 12 June 2025